Terms of service

1. The service

RizqOS is software for running a shop: point of sale, stock, purchases, customer credit, cash and reports. We improve it regularly, so features can change.

2. Your account

• Give accurate information and keep your password confidential.
• You can sign up with an e-mail address, which must be confirmed, or with Google.
• You are responsible for the activity of the staff accounts you create and for the permissions you give them.

3. Activation and subscription

• A new shop can be used once the RizqOS team has activated it. Until then, nothing can be recorded in it.
• Prices and the paid period are agreed with you directly (for example on WhatsApp) before activation.
• If a subscription is not renewed: during the first 7 days after the paid period you receive warnings; from day 7 the shop is read-only; from day 30 it is frozen; and from day 90 its business data may be deleted. Renewing before deletion restores the shop.

4. Your data

The data you enter belongs to you. You give RizqOS only the rights needed to store, process and display it in order to provide the service. You are responsible for the lawfulness of the data you record, including data about your customers, and for your own tax and accounting obligations. RizqOS is a management tool and does not give legal, tax or accounting advice.

Our privacy policy explains how we handle data.

5. Acceptable use

You must not:

• use RizqOS for illegal activities or to sell prohibited goods;
• try to access data of other shops, bypass security, or overload the service;
• copy, resell or reverse-engineer the service;
• share your account with people who are not your staff.

6. Availability

We work to keep RizqOS available and reliable, but we cannot guarantee uninterrupted service; maintenance or outages of our providers may happen. We recommend exporting your data regularly.

7. Liability

To the extent permitted by law, RizqOS is not liable for indirect losses such as lost profit or lost business, nor for errors in the data you enter. Our total liability is limited to the amount you paid for the service during the 12 months before the event.

8. Suspension and termination

You can stop using RizqOS at any time and ask for your account to be deleted. We may suspend an account that breaches these terms, after notice where possible.

9. Changes

We may update these terms. The date at the top shows the latest version; significant changes are announced in advance.

10. Applicable law

These terms are governed by Algerian law. Any dispute that cannot be settled amicably is submitted to the competent Algerian courts.

11. Contact

support@rizqos.com · WhatsApp +213 777 59 11 12