Privacy policy

Last updated: 28 October 2026

RizqOS is a point-of-sale, stock and customer-credit management service for shops, available at app.rizqos.com. This policy explains which data we process when you use RizqOS or visit rizqos.com, why, and what your rights are.

1. Who we are

RizqOS is operated from Algeria. For any privacy question, contact us at support@rizqos.com or on WhatsApp at +213 777 59 11 12.

2. Data we collect

Account data: your e-mail address and password. The password is stored only in hashed form by our authentication provider; we never see it.
If you choose "Continue with Google": the name, e-mail address and profile picture that Google shares with us. We do not receive your Google password.
Shop data that you and your staff enter: shop profile, products, stock, purchases, sales, payments, cash, expenses, suppliers, your customers and their balances, staff accounts and permissions.
Security and technical data: IP address, browser type, sign-in times, and an activity record of who did what and when inside the shop, needed to protect accounts and keep records reliable.
Website: rizqos.com uses no analytics, advertising or tracking cookies. The application stores only the session needed to keep you signed in.

3. How we use your data

We do not sell your data, we do not use it for advertising, and we do not use your shop data to train artificial-intelligence models.

To provide the service: create and secure your account, run your shop records, and show them to the staff you authorize.
To send service e-mails only: e-mail confirmation, password reset and important notices about your account or subscription.
To activate your shop, manage your subscription and answer your support requests.
To protect the service against abuse and to meet legal obligations.

4. Google user data

When you sign in with Google we use your e-mail address to identify your account, and your name and picture only to display your profile. This data is not shared with anyone except the service providers listed below, is not used for advertising, and is not used to train AI models.

RizqOS's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

5. Data about your own customers

The names, phone numbers and balances of your customers and suppliers are entered by you. You decide what to record and remain responsible for it; RizqOS stores and processes this data only on your behalf to provide the service.

6. Optional AI assistants

If you choose to connect an AI assistant (for example ChatGPT or Claude) to your shop, the information you ask it to read or prepare is sent to that provider under its own terms. This happens only after you enable it, and you can revoke the connection at any time.

7. Service providers

We rely on the following providers, who process data only to run RizqOS:

Supabase: sign-in and database (servers in the European Union, Ireland).
Render: application servers.
Cloudflare: website hosting, network and security.
Resend: sending service e-mails.
Google: sign-in, only if you choose "Continue with Google".

8. How long we keep data

We keep your data while your account and subscription are active. If a subscription is not renewed, the shop first becomes read-only, then frozen, and its business data is deleted 90 days after the end of the paid period, after warnings. You can export your data before that. We keep only minimal records required by law or for our own accounting (for example our invoices to you and a record that deletion took place).

You can ask us to delete your account at any time.

9. Security

Data is encrypted in transit (HTTPS). Each staff member has their own account and permissions, and sensitive actions are recorded. No system is perfectly secure; we will inform you without undue delay if an incident affects your data.

10. Your rights

You can ask to access, correct, export or delete your personal data, or object to its processing, by writing to support@rizqos.com. You also have the rights provided by the applicable law, including Algerian Law No. 18-07 on the protection of natural persons in the processing of personal data.

11. Who RizqOS is for

RizqOS is a business tool intended for shop owners and their staff. It is not intended for children.

12. Changes to this policy

We may update this policy. The date at the top shows the latest version, and we will notify you of any significant change.